Opera Cloud

From the moment a reservation is booked or changed in Opera Cloud, the reservation data is ready for us to enter. Dates of stay, fellow travellers and their guest profiles are imported - with all personal data. The guest's language determines the language of the customer documents, if a translation is provided. Arrangement components and individual services are transferred to MY SPA for realisation. They are already booked as services on the guest invoice and are not invoiced additionally. MY SPA displays a variety of details about the guest's stay in the planner. From check-in status, arrival and departure days to conflicts with the reservation. Additional treatments booked in the SPA, item sales and tips are booked to the folio of the guest profile or the main portfolio of the reservation. All bookings are also sent to the linked Opera Cloud revenue accounts.

Our web-based cash register MY POS checks transactions to be billed for the check-in status of the reservation and posts to an Opera Cloud folio if the payment method is hotel bill or offers one of the stored external payment methods. In the latter case, the invoice is signed for fiscalisation, depending on the country. Opera Cloud receives the sales and payment data for accounting purposes.

All about mappings: The VAT types are mapped by the tax name in Opera Cloud, the same applies to the paymethod codes. The names must be identical in both systems. The service type is "Other". It is not necessary to create all services sold in MY SPA as individual services in Opera Cloud. Opera Cloud sub-accounts are linked to MY SPA categories, so you can, for example, create a sub-account for all SPA services or one for massages, one for cosmetics, etc. Packages can be assigned via package codes.
 

Opera Cloud Marketplace